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Warranty

  • The products sold by HPR are sold as is, without any kind of warranty, unless otherwise stated in the product description.If any issues should occur with the products, HPR should be contacted directly to evaluate and sort out the issues with the customer.

  • HPR AS are not responsible for any related damage or loss, caused by any of the products.

  • The customer is responsible for any shipping costs under warranty, if a faulty item should be returned for repair.

  • Converters for automatic transmissions are not a part of the 90 day warranty for used transmissions
  • HPR does not warrant any usage above 8000rpm for any 8HP application.

  • The 90 day used transmission warranty does not cover improper setup or tuning issues related to any damage.


    Setup and tuning

  • The end user/installer is responsible for correct setup, including ECU-to-transmission controller communication, shift-cut/blip configuration, and adaptation processes. Improper setup may lead to wear and damages which is not covered by HPR's warranty.

  • Warranty is only valid using HPR appoved end installers.

    Disclaimer regarding all 8HP conversions

  •  The 8HP transmission may generate mechanical noise when used in non-OEM or modified performance setups. This can be caused by several factors, including but not limited to: removed sound insulation, lack of a rubber guibo, one-piece driveshafts, upgraded frictions, or alternative flexplate designs. The transmission's design includes a large rotating assembly and many non-fixed internal components, which can contribute to additional sound in such configurations.

    Some level of mechanical noise is considered normal in these applications and is not covered under warranty as long as the transmission functions correctly and shows no signs of mechanical failure.