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Store policies

  • Online Purchases. To purchase Products through the Website, you must provide valid payment and billing information. Such information will be collected by the Company. Your information will be collected and used in accordance with our Privacy Policy and these Terms. When you purchase Products through the Website, prices will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes. You also agree to have your payment card billed for the total amount displayed at check out. By purchasing Products through the Website, you represent and warrant to the Company that you can enter into a contract under applicable law.


  • VAT (Value Added Tax) & Import duties will not be displayed at checkout for customers (only Norwegians). At HPR, we do not manage import and duty regulations for individual countries. It is the customer's responsibility to check and comply with their local import and duty regulations.

  • Inventory. Our website currently does not support live inventory tracking; therefore, if you need specific Products for definitive dates, please contact us to verify the availability of the Products you wish to purchase. All rushed or urgent orders should be completed directly with our sales team over the phone or by email to ensure no delays in processing and shipping your order. Please note, we will not cover the cost of express or expedited shipping to meet your deadlines, all costs associated with express or expedited shipping are borne by you.

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  • Shipping. We ship to anywhere in the world. We ship ONLY to “verified” billing addresses on file with your credit card/banking institution(s). Most orders are processed within twenty-four (48) hours, except for weekends and holidays. Most orders are shipped within forty-eight (48) to seventy-two (72) hours, unless the Products are Special Order or on back order.
    The customer is responsible for all shipping costs, including warranty replacement and returns. If the Products is/are Special Order or on back order, you will be notified via at the time of purcase. The Products will be shipped as soon as possible. If you have not received confirmation of your order within seven (7) business days, please contact us at    info@hpr-tuning.com  for your order status.

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  • Return Policy. ALL SALES ARE FINAL. We do not accept returns or exchanges unless the Products you purchased is/are defective, as determined in our sole and absolute discretion. Custom wiring jobs are not refundable as these jobs are tailored specifically to individual requirements of each project. Once these customizations are completed, the componets and labor invested cannot be repurposed or resold. Any returns accepted by us are subject to a twenty-five percent (25%) restocking fee. Shipping costs are non refundable and all return shipping costs are the responsibility of the buyer. Any returns accepted by us must be within thirty (30) days of the date of purchase, be unused, and be in an unopened new box. . All returns are subject to inspection. Any Products, in our sole and absolute discretion, that shows evidence of use, installation, improper handling, improper packaging, or improper shipping will not be considered for exchange, refund, and may void its warranty.
     

  • NOTWITHSTANDING THE FOREGOING, WE WILL NOT CANCEL OR ACCEPT RETURNS, REFUNDS, OR EXCHANGE “SPECIAL ORDER PRODUCTS”. Special Order Products refer to any Products that is/are not in stock with the Company.